Data-driven solutions are critical for any organization to achieve employee success, make informed decisions, and in turn drive business growth. One of the most crucial features of a Learning Management System (LMS) is reporting. An LMS can not only automate employee training and development but also generate reports that provide training managers with the insights required to benchmark the progress of their employee learning programs. LMS reports can be highly beneficial when tracking the impact of your training on the customer retention rate, the completion rate of your eLearning courses, monitoring the certifications for compliance training, and more. To get the precise picture of the impact of your digital learning programs, you need to be aware of which data needs to be pulled from the LMS at any given time.
In this article, we’ll talk about the top 5 LMS reports that you need to track learner engagement, progress and performance, and measure the training effectiveness.
Learner Progress and Completion Rates:
A good starting point for fetching LMS reports are learner participation, user progress, and completion rate reports. These reports can help you determine how successfully your learners are engaging with the content. With the help of these reports, you can instantly examine if the user engagement is on the lower side and take corrective measures. With regards to the learner participation and user progress reports, by extracting individual learner data, you can track the amount of time learners spend on eLearning, if they complete the course in one go or leave halfway and resume, and how actively they are engaging with the online training resources. The completion reports can enable you to pinpoint the courses which have non-completion rates that are below average and fix any problem with the course content. Completion reports also help you to avoid any non-compliance.
Online Assessment Results:
Course completion reports are certainly useful. However, if the learner hasn’t acquired any knowledge from the training that needs to be applied to their day-to-day job, it defeats the purpose of investing in a comprehensive online training program. Many corporate training programs add assessments as a part of their training but they fail to analyze what the assessment data reveals. Online assessment reports give you an opportunity to test the application of the knowledge that the learners have gained from the training. For example, you can gauge if the learners are able to grasp the key takeaways without speeding through the courses and if they are using the information to perform at their job. You can also identify the information and skill gaps so as to provide more personalized training material. If a number of learners are not faring well in a particular assessment, there may be a possibility that the training material might be too complex or too dry to understand. You can revisit the drawing board of the learning content to make it more effective and thus provide an excellent learning experience.
Learner Satisfaction Survey:
You want to make sure that your learners are happy with the learning experience that you are providing and at the same time getting the information they need to perform at their jobs. After all, creating online training content is a massive investment. You need to understand how it is progressing. One way to do it is to plug in an online survey at the end of a training course that can have a high-to-low rating system which can be extracted into an LMS report. The information in the survey can be collected in a simple ‘yes’ or ‘no’ format. You can create an LMS report by compiling the results from the pool of surveys. This report can help you identify if there are any specific areas that have generated low ratings, find the cause, and address it head-on.
Training Certification Tracking:
Oftentimes, your online training warrants a course completion certificate, especially once the learners complete any compliance training. Certification tracking reports in your LMS enable you to track performance and certification rates. By analyzing the results of the reports, you can set email reminders to the learners to catch up with their certification courses.
Virtual Trainer Acceptance Rating:
Even though your training is conducted on a virtual platform, you can track the performance of the trainers. You can include open-ended questions in the learner satisfaction survey to seek opinions from the learners on the trainer performance. You can include questions such as ‘Was the trainer knowledgeable about the topic?’, ‘Did he/she communicate clearly during the training?’, ‘Did he/she inspire or motivate you?’, and so on.
If these reports are not already a part of your LMS, then you are missing out valuable data that can help you elevate your training program. Some LMSes provide the options to have custom-built reports which can enable you to focus on specific training objectives and pain points.