In a complex regulatory landscape, compliance is crucial to protect your business and employees. Its importance cannot be overstated as adherence to laws and regulations concerning a particular business is necessary to safeguard organizational reputation and avoid penalties.
However, for many organizations, compliance training is more of a mandatory, check-the-box process. As per a Brandon Hall survey, only about one-third of companies see compliance training as an opportunity to further employee development. Only about 25% feel that compliance training can help create opportunities for employee advancement.
Since companies feel that compliance training is something they are compelled to do, employees too feel that it is just training they are forced to take. The end result is that many employees find compliance training boring and unappealing.
Unfortunately, if employees do not take interest in the process, they will hardly understand or assimilate the content and could act non-compliantly, creating a risk for the organization and even its customers. As rightly noted by eLearning Industry, “A tick-box approach that checks compliance only superficially creates the impression that this is something to be endured, overcome, and then disregarded.”
While traditionally companies used obsolete methods for explaining regulations to their employees, today, LMSs play a pivotal role in making the management of the compliance experience easier. Yet, as many as 37% of companies sight the absence of the right technology as a barrier to making compliance training strategic.
An LMS comes with several benefits to make the process of compliance training engaging and efficient. In this article, we will explore the top 5 tips on how to make Compliance Training effective with the help of an LMS:
Given that people have different learning curves, it is necessary to consider the learning needs of all employees, especially in virtual compliance training programs because of the exigency of the subject matter. How can companies do that? One way is by including different types of multimedia and learning elements. Elements like videos, infographics with strong imagery, audio clips, and so on can help in breaking the learning monotony and make the training engaging.
Leveraging the advantages of Mobile Learning for compliance training is a great idea because it gives employees the flexibility to learn anytime, anywhere. Employees are more likely to complete the training and absorb the content if they can take a course as per their convenience, for instance, they can start during work hours and then continue the lesson on their smartphones when they are free anytime later.
In the era of personalized everything, why should compliance training be any different? Training modules can be tied to job roles and positions by developing different versions of compliance training. Creating information that is targeted towards people who do specific jobs improves its relevance and helps learners understand how certain regulations apply to their work.
As per the Training magazine’s 2020Training Industry report, companies provide their employees with 55.4 hours of training per year on average which means just a little over 2 days. Naturally then, it’s imperative to make the most of this little time and give learners exactly the training they need to do their jobs better and give it at the right moment of their need. Compliance training can be delivered in this needs-based manner, especially if an employee is facing a dilemma that only compliance could resolve.
It’s certainly not necessary that compliance training should be policy-heavy or involve long hours of boring sessions. Social learning, which became a go-to workplace training approach especially during the lockdowns, works very well for compliance training as well. Employees can collaborate with their peers virtually and be a part of interactive online training experiences while tying the theories and concepts with real-world applications. Social learning presents the opportunity to mitigate risks and at the same time foster knowledge sharing across the organization, keeping employees engaged.
In order to create more efficient compliance training, it is necessary to address the current bottlenecks, a notable one being a lack of learner engagement.
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