Personalized Learning: Pathway to Drive Organizational Performance


It is time for L&D teams to re-evaluate and re-think their plans to create a long-term blueprint for training programs. Upskilling and reskilling must be a top priority because clearly, employees need ways to fill in the knowledge gaps they are currently facing. At the moment, most are unable to access learning at the point of their need, and what is available doesn’t make them feel connected or aligned with it.

Moreover, there’s no denying the fact that remote work has made it even more challenging to hold learners’ attention and engage them effectively. LinkedIn has reported that a major pain point for L&D is making employees prioritize workplace learning since most find it hard to include learning into their already busy schedules.

The one aspect that can strongly enhance learning programs is the element of personalization. And why not? After all, personalization is a part of everyday life in the consumer world. Whether it’s browsing for a movie recommendation online or looking for food delivery, personalized search results are the norm.

Naturally then, employees expect the same kind of experience in their learning too. It’s about time organizations put their best foot forward to integrate personalized learning in learning experiences. Personalized learning is the best way to offer customized learning to employees -- based on the nature of their roles, the challenges they face, their career needs, and personal preferences.

Personalized learning also enables organizations to deliver training that is unique to an individual employee in the moment of his or her need. Josh Bersin rightly sums this up when he points out, “successful learning organizations have moved beyond L&D and training; instead, they are developing their entire organization to fully integrate learning with the flow of work and at the point of need.”

There are ample benefits of introducing personalized learning.

Personalization promotes upskilling and skill progression by curating more robust and intelligent content for learners. This way, learners are more engaged and get help to navigate the evolving skills landscape. It can also ensure that learning is relevant to learners based on their past activities as well as their future goals.

Personalized learning also offers learners great control, allowing them to take charge of their own learning journey. Learners have the flexibility to learn at their own pace, and choose their learning resources and delivery formats making learning more impactful and productive. In short, organizations need to introduce personalized learning in the workplace as a valuable asset to achieve more effective upskilling and reskilling.

This means it is significantly important for organizations to create a strong Learning Strategy that includes Learning which drives organizational performance. Here’s an infographic by UpsideLMS and Brandon Hall Group illustrating why and how Personalized Learning is the pathway to enhance organizational learning.