Creating Positive Business Outcomes with a Strong Remote Onboarding Program


As several companies continue with hybrid work environments, there is an increasing need to find newer and more innovative ways to cater to this setting. While many have cracked the overall code, one area that still requires attention is hiring and onboarding new employees in hybrid environment.

Fortunately, L&D teams have stepped up to the challenge to create programs that help new hires settle into their role sooner and enhance business productivity. Let’s deep dive into some remote onboarding best practices that can impact the success of your programs.

Clear Communication

Onboarding is your company’s first interaction and impression with the new employee, so it has to be the best. In a hybrid work environment, it is all the more important with clear communication becoming the cornerstone of an effective remote onboarding process.

Regardless of your choice of digital platform, the communication has to be consistent. If you are able to establish your organization’s communication strategy right at the onset with great onboarding, you will be able to help the new hire to transition more comfortably into your company culture.

Focus on People

Giving the first priority to people should be the focus of any L&D program, but it’s seminally important when developing a remote onboarding session. Since many new hires are perhaps experiencing such kind of onboarding for the first time, it’s upto you to ensure that they are the centre of the entire exercise. You need to be more clued in to their wants and needs and should provide support to them as they adjust to their new role.

Also, as face-to-face training is largely reduced in remote environments, it is necessary that onboarding programs give new hires the opportunity to connect in some way with their colleagues. If you are looking to make your new hiring successful, it’s imperative to focus on them as humans and not just as resources.

Strong Culture

Every organization has a unique culture. A remote onboarding program is the best way to help the new employees get a glimpse of it and understand it. A positive culture is at the core of every successful organization, and new hires should be acclimatized with your business’ landscape.

One of the best ways to help a new employee become accustomed to your company culture is to interact with them often in team settings. It’s best to set up onboarding meetings that familiarise new hires to their team, and help them learn the ins and outs of the organization’s culture.

Digital Onboarding Experience

The last, but perhaps the most important factor of a remote onboarding program, is to offer a strong overall digital experience. The main step towards this is digitizing onboarding and training materials that were perhaps in physical paper format created for office use settings. While that cannot be used in remote onboarding, it’s not enough to simply turn them into scanned copies.

It’s important to re-evaluate these documents and see how they can be changed to adapt to the virtual onboarding process. You can focus on using more audio visual material and multi-media format that can keep your new hires engaged and interested. Once they are engaged, chances of them retaining what they learnt is also much higher. This will ultimately make your remote onboarding program effective and successful. It may also be a more time- and cost-effective way to onboard employees in the long term.

In Conclusion

Any L&D program will offer to employees exactly what you as an L&D team put into it. If you work hard to curate an onboarding program that focusses on people and properly inducts new hires for a remote environment, you will see positive outcomes for both the business as well as your employees.