ISS caters to the individual L&D needs of its geographically dispersed offices with UpsideLMS

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Business Need
At the time of project initiation, ISS had no provision for centralised training for its geographically dispersed offices across the world. Administrative efforts for maintaining user training data, managing competencies and licenses, keeping track of licenses, managing classroom training were intense, leading to high administrative costs. ISS' key requirement was to make the training management simple, centralised and standardised for all countries with an ability to cater to the individual L&D needs of each country.
Highlights
  • Centralised and standardised training management
  • Custom-developed competency management, batch management, retraining modules
  • Consistent and seamless learning experience across devices - anytime and anywhere
  • Customer controls extended to each portal
  • AD SYNC and ADFS authentication
  • Hris integration + scheduled update process
  • Custom dashboards for administrators, learners and line managers